Luis was very attentive and helpful while ordering from here for my first time here! He had great recommendations and delivered accurate and speedy service. He served me with a smile and was happy to help!
Overview
If you're in the mood for a mouthwatering, flavorful meal with a Tex-Mex twist, look no further than Pollo Regio located at 1105 W Shady Grove Rd, Irving, TX 75061. This beloved spot has quickly become a favorite for locals and visitors alike, offering an incredible blend of fresh ingredients, bold flavors, and a laid-back atmosphere. Whether you're a first-time guest or a regular, there's always something special waiting for you at Pollo Regio.
As you walk through the doors of this vibrant restaurant, you're instantly greeted with the savory aroma of sizzling grilled chicken. The restaurant's main claim to fame is its signature flame-grilled chicken, perfectly seasoned and charred to perfection. The menu is simple yet satisfying, with options that appeal to all tastes. From their famous chicken plates to their tacos and quesadillas, each dish bursts with flavor that keeps patrons coming back for more.
One of the standout features of Pollo Regio is their commitment to quality and authenticity. Every dish is prepared with fresh, locally sourced ingredients, ensuring each bite is packed with flavor. For those who enjoy a little heat, the salsas are a must-try. The smoky, spicy salsas add an extra layer of depth to the grilled chicken, and there's always a variety to suit different spice preferences.
For a more traditional Tex-Mex experience, their fajitas and burritos are top-notch. Each fajita is served sizzling hot, accompanied by warm tortillas and all the classic fixings like guacamole, sour cream, and pico de gallo. The burritos are generously stuffed with your choice of protein, making them a hearty meal perfect for satisfying even the biggest appetites.
Another highlight of Pollo Regio is their unique approach to customer service. The staff is friendly, welcoming, and genuinely eager to make your experience memorable. Whether you're dining in with friends or grabbing a quick bite for takeout, the service is always fast and efficient. They ensure that every meal is served hot and fresh, creating a dining experience that’s both enjoyable and hassle-free.
What truly sets Pollo Regio apart from other Tex-Mex joints is their commitment to providing a casual yet inviting atmosphere. The vibrant colors and lively décor give the space a fun and energetic vibe, making it the perfect spot for a family dinner or a quick lunch break. You can easily find a table, and the relaxed environment makes it easy to enjoy your meal without feeling rushed.
If you're new to the area or just looking for a great place to grab a bite, you’ll appreciate the variety of options available at Pollo Regio. The restaurant caters to all dietary preferences with a selection of grilled meats, fresh salads, and vegetarian options, ensuring there's something for everyone. Plus, their affordable prices make it a go-to destination for those looking for quality food without breaking the bank.
Many loyal customers rave about the consistency of the food and the overall dining experience. With several locations across the region, Pollo Regio has built a reputation for being a dependable choice for delicious, satisfying meals. The Irving location stands out as a local favorite, with its easy access and ample parking making it convenient for both residents and travelers.
Don’t just take our word for it-reviews from regulars speak for themselves. People love the flavorful grilled chicken, the variety of menu options, and the unbeatable value. Whether you're craving a quick bite or a full meal, Pollo Regio is ready to deliver on all fronts. And with their commitment to customer satisfaction, it’s no wonder this place continues to thrive in the competitive world of Tex-Mex dining.
Next time you find yourself in Irving, TX, make sure to stop by Pollo Regio. From the flavorful menu to the friendly service, it’s a dining experience you won’t want to miss. The grilled chicken alone is worth the visit, but when you factor in the other tasty options on the menu, it’s clear that this spot is a must-try for anyone in the area.
Good to know
Service options
✓ Outdoor seating ✓ Delivery ✓ Drive-through ✓ Takeaway ✓ Dine-inHighlights
✓ Fast service ✓ Serves local specialtyPopular for
✓ Lunch ✓ Dinner ✓ Solo diningAccessibility
✓ Wheelchair-accessible car park ✓ Wheelchair-accessible entrance ✓ Wheelchair-accessible seating ✓ Wheelchair-accessible toiletOfferings
✓ Comfort food ✓ Quick biteDining options
✓ Lunch ✓ Dinner ✓ Catering ✓ Dessert ✓ Seating ✓ Table serviceAmenities
✓ Toilet ✓ Wi-Fi ✓ Wi-FiAtmosphere
✓ Casual ✓ Cosy ✓ Quiet ✓ TrendyCrowd
✓ Groups ✓ TouristsPayments
✓ Debit cards ✓ NFC mobile payments ✓ Credit cardsChildren
✓ Good for kids ✓ High chairs ✓ Kids' menuParking
✓ Free of charge street parking ✓ Free parking lot ✓ ParkingPhotos
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Location
Reviews
- No ratings yet 7619 reviews
I recently visited Pollo Regio and it was a delightful experience! The ambiance was cozy and inviting, perfect for a relaxed meal with friends or family. **Food:** The star of the show, of course, was the chicken. I tried their signature Pollo entero and it was absolutely delicious—crispy on the outside, juicy on the inside, and seasoned to perfection. The variety of sauces available added a fun twist to each bite. **Service:** The staff at Pollo Regio were friendly and attentive. They made sure our glasses were never empty and were quick to accommodate any special requests. Their warm and welcoming demeanor added to the overall positive experience. **Price:** The prices were reasonable, especially considering the quality of the food. It felt like great value for the portions and flavors we enjoyed.
We have a great experience eating at pollo Regio every time we come. The loaded nachos and baked potatoes are the best and our favorite. Customer service for drove thru employee (Juan) was very polite during our order.
I got another I don’t give a fly order. Asked specifically no pico de gallo, not overdone flautas, I got the opposite. Smelled like sewage and sitting area had leftover food, floors dirty. UPDATE: Customer service reached out to me and made things right. Thank you for listening to our concerns as consumers.
The service at this location is excellent. The staff is always friendly and attentive, ensuring a great dining experience. The quality of the food and service at this Pollo Regio is impressive, whether dining in or using the drive-thru. Highly recommended if you're in the area and looking for some of the best grilled chicken around! A special thanks to Ruby for being so helpful.
This is my go to spot for nachos! I buy queso and chips and usually a couple side dishes when not in mood to cook also a favorite is the taco platter. Love their sauces and everyone working at night is amazing and friendly. Edit unfortunately changes date. This was from 2 weeks prior. Remember I said how the evening crew was friendly and amazing.. .well today we gave the day crew another visit. If I had experienced for the first time this restaurant while day crew working, I would have never returned. Honestly they could use a lesson from night crew on customer service!!!